I never had issues with them and their boat service.
The Vicky Marie is a big slow solid boat had hold a lot of divers. The other boat they use is smaller and quicker.
I find they tend to go out of their way to please everyone. A group of three of us came into town for a course and asked if it was possible to do a late afternoon dive the day before and sure enough they took care of us.
Maybe it is a matter of them (in your situation) trying to be too nice and accommodating everyone's schedule and as a result having to shuffle the times around.
Kevin
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